Payment Information

For your convenience, we accept all major credit cards: American Express, VISA, MasterCard, JCB, and Discover/Novus as well as Gymboree Gift Cards and Electronic Gift Cards as forms of payment online. Gymboree paper Gift Certificates and Merchandise Credit vouchers currently cannot be used online.

We also offer a 5% discount, along with other benefits, on every purchase made using a Gymboree Visa Card. For further details, or to apply, click here.

Your debit or credit card will be pre-authorized at the time your order is submitted. The funds will be held by your bank, which may affect your account balance. Gymboree is not responsible for overdraft fees. Your debit or credit card will be charged at the time the order ships.

The importance of security for all personally identifiable information associated with our customers is of utmost concern to us. We take great care in providing secure transmission of your information from your computer to our servers. For instance, when credit card information is transmitted, we use the industry standard SSL (secure socket layer) encryption. SSL encryption is a method by which information is encrypted while being transmitted over the Internet. While no method is completely impenetrable, SSL is the state-of-the-art encryption technology used in e-commerce today. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we are committed to protecting your personal information, Gymboree cannot entirely ensure or warrant the security of any information you transmit to us.

The protection of your personal information is important to Gymboree, and as a result, we do not accept orders via email. We will gladly accept your order by phone at 1-877-4-GYMWEB. (1-877-449-6932). Our Customer Service hours are Monday through Friday, 6:00 a.m. to 7:00 p.m., Saturday 7:00 a.m. to 3:00 p.m. and Sunday 8:00 a.m. to 4:00 p.m. (PT).